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Capitol Credit Union of Texas
Accelerating Loan & Deposit Growth
$10K
New deposits per new member
70%
Reduction in processing time
59%
Increase in new memberships
1
Context
Capitol Credit Union of Texas needed to attract younger, non-blue-collar members and expand beyond an aging membership base. They were looking for a modern digital solution that could help them compete with larger financial institutions and fintech companies.
2
Goals
- Attract younger, diverse membership base
- Accelerate loan and deposit growth
- Reduce employee processing time
3
Execution
Capitol Credit Union transitioned to Cotribute's platform with seamless integration to Jack Henry Symitar. They implemented personalized email cadences for onboarding new members, creating a modern digital experience that resonated with their target demographic.
4
Outcomes
- $10,000 new deposits per new member on average
- 70% time reduction in employee processing
- #1 source for new accounts — digital channel within 90 days
"Our initial results have been phenomenal - on average, $10,000 in new deposits per account opened and 70% reduction in processing time. Cotribute's fintech solution is ahead of its time and has positioned us for significant growth."
Pierre Cardenas
Chief Executive Officer, Capitol Credit Union of Texas
Chief Executive Officer, Capitol Credit Union of Texas